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Live Ops & Support2020-07-07T16:52:16+00:00

GREAT GAMES DESERVE GREAT SUPPORT

Live Operations (Live Ops) is a development strategy that aims to reach higher player engagement through fast and frequent iteration of content and design after a game is released. Generally, Live Ops efforts seek to improve key performance indicators (KPI) such as retention and monetization through analytics assessment and experimentation.

We leverage amazing tools to get amazing results.

At Graphite Lab we believe live ops can be used to better engage an audience and build a more loyal user base for any interactive experience by delivering faster and more frequent updates to users.

We love partnering with publishers and other developers! If you are interested in bringing live ops strategies to your game in order to serve your players better, reach out! We’d love to chat!

Available Tools

  • Game Manager Web Portal: A shared web portal (with roles and access permissions) where studio members can build, configure and operate your game.
  • Profiles: Track players across authentication services and platforms.
  • Achievements: Use the rule engine and custom player events to build a powerful achievements system.
  • Player Communication: Talk to your community with push notifications, emails and message-of-the-day pop-ups.
  • Daily Reports: Evaluate your game’s performance through the lens of the top metrics used across the industry, pre-calculated for you daily.
  • CloudScript: Use server-hosted player data and logic to build custom game mechanics.
  • Real-Time Segmentation: Act immediately on targeted groups of players.

Let’s Make Something Happen!

OUR GOAL IS TO MAKE THE MOST FUN AND MEMORABLE EXPERIENCES POSSIBLE.

Let’s Get Started!